Satisfaction level among infertile women regarding patient-centered care in the fertility clinic at CSHW
1 District General Hospital Matale, Sri Lanka.
2 Ministry of Health, Sri Lanka.
3 National Hospital for Respiratory Diseases, Sri Lanka.
4 Fertility and Family Planning Unit, Castle Street Hospital for Women, Sri Lanka.
5 Department of Research, Blue Ocean Insight (Pvt) Ltd, Sri Lanka.
Research Article
International Journal of Science and Technology Research Archive, 2023, 05(01), 086–097.
Article DOI: 10.53771/ijstra.2023.5.1.0078
Publication history:
Received on 30 July 2023; revised on 09 September 2023; accepted on 12 September 2023
Abstract:
This cross-sectional study was conducted at the Castle Street Hospital for Women's Specialized Fertility Clinic in Colombo 08, Sri Lanka. The purpose of this study is to investigate how patients with infertility felt about receiving therapy that was tailored to their specific needs. A sample of 425 individuals is addressed using the Patient-Centered Care Questionnaire (PCC-Q). The results showed that the clinic's emphasis on personalized attention and care was highly praised. The requirement for further enhancement of the richness of PCC is significantly emphasized to its maximum potential. The study suggests improvements to the client's satisfaction through PCC service efficiency which included an appointment system for consultations and ultrasound scanning, additional written information, and expanded theatre facilities.
Keywords:
Patient-Centered Care; Infertility; Satisfaction of Life; Distress
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Copyright © 2023 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0